Public servants follow proper etiquette when addressing their masters. When a properly behaving servant is asked, “why are my shirts not ironed and folded Isabel?” she does not say, “Please take this matter up with the ironing lady”. She will instead, apologise, then run down to the ironing lady and ask why the DEVIL the master’s shirts are not ironed and in place. — Akin Fernandez, http://irdial.com/blogdial/?p=2258